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Oracle Health

Consumer Digital
Front Door

Health systems are executing large-scale consumer strategies to capture, retain and better engage segmented populations. The HealtheLife Consumer Framework is the technology shift that makes that possible in one place: a customizable, vendor-agnostic digital platform that carries a health system's full portfolio of consumer services — Cerner-developed features, strategic third parties, and an open ecosystem of app developers — inside a single web and mobile experience.

Customizable logos, theming, navigation, page layouts and CSS properties give each client brand recognition and consistent styling across their digital assets. The SDK is what holds the seams together — it whitelists the domains embedded applications run in, and carries the per-client configuration for navigation, pages, layouts, theming and branding.

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HealtheLife patient portal uplifted to the HealtheLife Consumer Framework, with SDK connections out to Cerner Strategic Third Party and Bring Your Own App experiences
Unified consumer platform capabilities: health record, notifications, secure messaging, scheduled appointments, clipboard, action plan, events, connected apps and trackers, incentives, campaigns, coaching, education, extensibility, personas, comprehensive record and CRM
Two laptops side by side: a fully styled HealtheLife dashboard, and the same layout shown as customizable theme regions
A montage of client-branded implementations of the consumer framework across desktop and mobile
Third-party integrations: American Well telehealth visits, Cerner Health and Wellbeing, HealthLoop clinical engagement, Kyruus provider directory and scheduling, and online bill pay

One experience

A single user experience for signup, login, access and transactions, across desktop website and mobile app.

Point of integration

Disparate applications — Cerner, third party and client-developed — integrate here, alongside the longitudinal record across the enterprise.

Personalized

Contextual awareness and personalization based on the user, while retaining Meaningful Use certified patient portal status.

Portal to consumerism

The move out of the portal era: an "app for that" for every need, delivered within one experience.

Customizable

Logos, theme, navigation, page layouts and custom CSS properties give each client brand recognition across their digital assets.